Role of Supplier and Customer Collaboration on Enhancing Innovation Performance: A Knowledge-Based View Perspective
- Jurnal Nasional
- Bisma Jatmika Tisnasasmita
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Abstrak
Knowledge-Based View (KBV) is a theory of a firm that believes that knowledge is a valuable asset for a company to achieve superior performance and business sustainability. Essential knowledge might be available in external stakeholders, and a firm needs to make a combination with internal knowledge. A firm needs to collaborate with its suppliers and customers to get access to appropriate external knowledge and will be able to increase innovation performance. This study uses literature review to understand the relation between supplier collaboration, customer collaboration, and innovation performance. Current research shows a positive influence of supplier collaboration and customer collaboration on innovation performance. This study is still conceptual, therefore quantitative research will be required to verify the argument in the future
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